Formula 2 + 2: The Simple Solution for Successful Coaching (Ken Blanchard)

Even the best managers often view employee coaching and feedback as necessary evils, tasks to be done with little enthusiasm and as rarely as possible. Formula 2 + 2 provides managers with a simple yet powerful approach to revolutionizing feedback conversations and making them a regular and even welcome part of their duties. Based on the assertion that feedback is most effective when motivated by a spirit of helpfulness and a sincere desire to help employees succeed, the book explains five concepts - timeliness, balance, focus, specificity, and follow-up - that transform correction into encouragement, build an atmosphere of trust, and create positive and productive performance evaluations. The simple steps outlined in Formula 2 + 2 result in a more engaged and productive workforce and a more effective manager.