The Call Center Handbook 4 Ed: The Complete Guide to Starting, Running, and Improving Your Customer Contact Center
35.95
USD
Book Details
Author(s)
Keith Dawson
Publisher
CRC Press
ISBN / ASIN
1578200709
ISBN-13
9781578200702
Sales Rank
#3,420,779
Category
Call centers
Marketplace
United States 🇺🇸
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Description
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. 'The Call Center Handbook' is a complete guide to starting, running and improving
