The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship
49.95
USD
Book Details
Author(s)Joseph Fleischer, Brendan Read
PublisherCRC Press
ISBN / ASIN1578200970
ISBN-139781578200979
Sales Rank2,104,579
MarketplaceUnited States 🇺🇸
Description
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
