The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship
49.95
USD
Book Details
Author(s)
Joseph Fleischer, Brendan Read
Publisher
CRC Press
ISBN / ASIN
1578200970
ISBN-13
9781578200979
Sales Rank
#2,104,579
Marketplace
United States 🇺🇸
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Description
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
