Developing Human Resources Performance Measures

This Best Practices Benchmarking Report provides an in-depth overview of the human resources measurement systems and management practices employed by more than 30 companies. The report is divided into four main subject areas: People Development, Rewards and Recognition, Recruitment and Selection, and Employee Well-Being. Through its research, Best Practices, LLC identified key measurement strategies within each subject area that provide cornerstones for effective measurement.

Companies researched include: Federal Express, Motorola, General Electric, Texas Instruments, USAA, Corning, Solectron, GTE, Xerox, KPMG, Milliken, Aetna Health Plans, Northern Trust Company, Merix, Ritz-Carlton Hotels, Armstrong World Industries, and the U.S. Department of Transportation.