Discover SAP CRM

Discover What SAP CRM is all About Find concise topic overviews, definitions of important terminology, and helpful tips to help you build a solid understanding of key functionality. Gain Detailed Knowledge Learn how SAP CRM can work in your business by reading the in-depth discussions of the applications and tools offered. Find Out How it all Works Explore how the various technical components underlying the SAP CRM engine work by investigating the SAP technology, including NetWeaver and Enterprise Service Oriented Architecture. Learn from Real-World Scenarios See how SAP CRM works through a variety of practical examples and case studies. Navigate as You Like Go directly to the chapter that interests you, or read from cover to cover. And take advantahe of the extensive glossary as needed.