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📖 Description
The first book on sustaining improvement in health care, this book is designed to help health care organizations develop, implement, and sustain improvement. In 13 articles from The Joint Commission Journal on Quality and Patient Safety, a wide range of organizations describe how they implemented their performance improvement projects. In article-length follow-up reports, the authors then describe their subsequent experience in sustaining those improvements--and offer strategies, lessons, and practices to apply to your organization or system.