The $6,000 Egg: The 10 New Golden Rules of Customer Service

There is a new day in the service world. It's not coming-it's here! Today, the only way a business can survive is by following the 10 New Golden Rules of Customer Service. The company that knows how to acquire, optimize, and retain a customer the best gets paid the most, period! In The $6,000 Egg, you'll learn the rules that can change the destiny of your company.