The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition
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Book Details
Author(s)
Ivanka Menken
Publisher
Emereo Publishing
ISBN / ASIN
174244010X
ISBN-13
9781742440101
Marketplace
India 🇮🇳
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Description
2009 Edn ITIL® (Information Technology Infrastructure Library) V3 Factsheet Benchmark guide including 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps & 29 other diagrams, for organizational IT Service Management.
