Managing Know-Who Based Companies: A Multinetworked Approach to Knowledge and Innovation Management

In this fully revised and updated second edition Harryson provides evidence as to how the most successful innovators are distinguished by their ability to synergistically link external and internal knowledge networks. Based on extensive research with leading global innovators along with ten years of experience in management of knowledge and technology for accelerated innovation, this text provides guidance regarding how to manage these networks. Theoretical arguments that advance our thinking about managing knowledge for innovation are also presented. The author studies how individuals and teams who possess the required active empathy and relationship-building skills to function as human knowledge bridges across various centres of excellence, functions and teams - the "know-who" - are central to successful innovation in the global value networks of today's business environment.