Software Quality Assurance: Principles and Practices

SOFTWARE QUALITY ASSURANCE: Principles and Practices for the New Paradigm provides valuable information about alignment of various improvement models explained from a management perspective COBIT, ITIL overview. The Role of Quality Assurance in Maintenance Projects explained in great details. An all new Chapter has been added to address quality issues related to Defect Management. The chapter on testing has been aligned with ISTQB syllabus. The book has a great appeal and value to a wider range of audience: not only Software Quality Assurance Professionals but also IT Service Professionals who need to understand Quality aspects of delivering IT Services to their global clients including their domestic clients. Also very useful is this book to Software Testing Professionals who wish to prepare for International Certifications such as the ISTQB (foundational and advanced levels), CSTE, CSQA etc. The book is also useful for CSQA and CSTE certification programs.

Table of Contents: Foreword / Preface to the Second Edition / Preface to the First Edition / Acknowledgement / Software Quality in Global Business Context / Software Quality Assurance Role in an Organization / Planning & Managing Software Quality / Software Quality Assurance Operations / Defect Management for Quality & Improvement / Testing for Quality Validation / Measurement & Metrics for Software Projects and Quality / Software Configuration Management / Software Maintenance and Quality Assurance / Review Techniques / Iso 9001 & Quality Assurance / Capability Maturity Models / Service Quality and it Service Best Practices / Itil, Bs 15000 & Cobit for Continuous Improvement / Six Sigma, Lean and Total Quality Management / Quality Assurance: People Issues and Careers / Index.