Boring Records?: Communication, Speech and Writing in Social Work

This book will be an invaluable guide for anyone whose work involves changing conversation into written records. Basing her ideas on research material obtained within multidisciplinary child guidance clinics, the author: makes clear the complexity, but also the importance, of case recording; challenges the notion of record keeping as a mundane chore; places record keeping in the context of a network of communication. Using the perceptions of parents, children and clinical social workers the author demonstrates the centrality of the work of record keeping for social work practitioners.