The Human Side of Information Technology Management (Series in Managing the Human Side of Information Technology)

The influence of information technology is being felt throughout modern organizations, from the senior management level to line management to various clerical and support group levels. As IT has grown in sophistication along a broad range of technical aspects and features, organizational personnel have witnessed changes in organizational life and ways of doing business that have transformed their thinking about what it means to contribute effectively and efficiently to the well-being of their organizations. The Human Side of Information Technology Management provides valuable insight into many of the issues of the human side of information technology management, a side of IT impact that many experts feel has been underestimated or pushed aside by too much concern given to the technological side of IT. Read this book and learn about: user satisfaction with information systems; impacts of office automation on employees; uses of computer-generated communication; the role of national culture and IT; and many more human-related issues of IT...