Serve'em Right: The Complete Guide to Hospitality Service

The bible of a growing restaurant industry. The only book on the market that teaches HOW TO PERFORM PROFESSIONALLY, STEP BY STEP. Ideal for operators of culinary, hospitality schools. Hotels and restaurants can hire and train easily and quickly with consistency. They call it "clear, concise,intelligent." People don't come back to sloppy service. If a person wants to be a sales/service professional this book will make him/her a lot of money !