Communication and Interpersonal Skills (Health and Social Care: Knowledge and Skills)

Good communication and interpersonal skills are essential to the practice of effective health and social care. In communicating with others, the practitioner needs to be able to use a variety of strategies to ensure professional practice, meet health and social care needs and facilitate positive working relationships. This book provides the student with the opportunity to explore the theory that underpins communication studies and provides a unique opportunity for the reader to self-assess and improve their communication and interpersonal skills.