The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to All the Processes and Activities for Improving Quality and Speed
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Book Details
Author(s)
Michael Wedemeyer
Publisher
Emereo Publishing
ISBN / ASIN
1921573252
ISBN-13
9781921573255
Marketplace
France 🇫🇷
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Description
Illustrated quick reference guide to the ITIL® (Information Technology Infrastructure Library) V3 IT Service Management best practice framework, Service Lifecycle theories, concepts, processes & functions to support enterprise operational excellence.
