ITIL V3 Implementation Quick Guide - the Art of Stress-Free IT Service Management
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Book Details
Author(s)
Ivanka Menken
Publisher
Emereo Publishing
ISBN / ASIN
1921573414
ISBN-13
9781921573415
Marketplace
France 🇫🇷
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Description
A clear & concise overview of ITIL® V3 core principles, best practices processes & techniques to understand & adopt ITIL® Frameworks to achieve IT Service Management goals in an easier & more affordable way.
