ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide
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Book Details
Author(s)
Ivanka Menken
Publisher
Emereo Publishing
ISBN / ASIN
1921573961
ISBN-13
9781921573965
Marketplace
France 🇫🇷
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Description
In-depth description of ITIL® V3 Managing Across the Lifecycle (MALC) best practices to complement the certified ITIL® V3 Capability Programs for IT Service Management, plus practical guidance on organizational design & implementation.
