Knowledge Management : Lessons from the Leading Edge

Leaders in knowledge management recently shared their real-world experiences and advice for others making their own way in this growing arena at APQCs Third Knowledge Symposium.

APQC summarized these leaders' presentations in a 139-page publication you can use and share with others titled Knowledge Management: Lessons from the Leading Edge. Presentation categories are: Keynote Speeches, Networks and Communities of Practice, Using Information Technology to Support Knowledge Management, Knowledge Management Strategies and Projects, Transfer of Best Practices and Internal Benchmarking, Customer-Focused Knowledge Management, and Knowledge Management in Government.