Innovation & Integrity: The Story of Hub Group

Since its founding in 1971, Hub City Terminals, Inc. expanded and prospered to become Hub Group, the largest intermodal marketing company in the United States. From its nascent beginnings in a windowless office no larger than an elevator, Hub experienced explosive growth. The company today transports freight in and out of every major city in the United States, Canada, and Mexico. Railroad veteran Phillip Yeager and his wife, Joyce, launched the business based on a strong work ethic coupled with unparalleled integrity. Phil s solid reputation and honest dealings helped alter the previously held negative perception of shipper agents. Working as a team, Joyce handled the business operations and paperwork, while Phil conducted the outside sales. Their business model proved so successful that they duplicated it by enlisting husband-and-wife teams throughout the country to help grow the business. For more than 35 years, Phil s innovative business strategies have served the company well, from initiating a risky take or pay program with Penn Central, to investing $50 million in information technology, to implementing a unique light-asset-based business model. This book provides a comprehensive look at Hub Group s fascinating journey and rise to the uncontested leadership position it now maintains in the highly competitive intermodal industry.