Healthcare Toolkits: Empowering Consumers Through Education

Consumer healthcare toolkits are critical to drive behavior change and empower consumers. Healthcare toolkits encourage consumer advocacy through interactive approaches. By teaching self-awarenesss and skills to reliably assess personal health, toolkits promote responsible treatment decisions.

In this special report, "Healthcare Toolkits: Empowering Consumers Through Education," HIN's panel of experts described the ways healthcare organizations can capitalize on today's consumer-driven healthcare environment by using healthcare toolkits to promote awareness and generate positive returns on investment by helping consumers help themselves.

You'll hear from Erin Lenox, associate, Hilb Rogal & Hobbs, Tracy J. Mungeam, managing consultant, Hilb Rogal & Hobbs, and John Mills, director, product development, HIP Health Plans, on how the movement toward consumerism is driving the adoption of healthcare toolkits and how organizations are benefitting from the implementation of various toolkits.

This 40-page report is based on the June 15, 2005 audio conference "Consumer Health Toolkits: Providing the Right Tools at the Right Time to Empower Consumers" during which Lenox, Mungeam and Mills described the types of toolkits that healthcare organizations are using, their organizations' initiatives and program results.

You'll get details on: * Which toolkit development -- inhouse or outsourced -- experts prefer for their organization; * How to educate employees on consumer-driven healthcare; * How a multi-faceted approach to educating consumers can have multiple advantages; * Driving adoption -- six ways to promote consumer awareness; and * How healthcare toolkits will be evolving in the future.