Model Medical Homes: Benchmarks and Case Studies in Patient-Centered Care

Model Medical Homes: Benchmarks and Case Studies in Patient-Centered Care is a landmark publication that documents the healthcare industry's adoption of the patient-centered medical home model of care. This exclusive 65-page report analyzes the responses of more than 220 healthcare organizations to HIN's 2009 Industry Survey on the Patient-Centered Medical Home Model. Supplemented with more than 40 easy-to-follow graphs and tables, this document delivers advice and guidance from leading medical home strategists on key aspects of PCMH implementation as well as case studies on the PCMH adoption experience from Geisinger Health Plan, MetCare, the National Council for Community Behavioral Healthcare, the HealthQuilt Quality Health Record pilot project and others. A comprehensive "For More Information" section rounds out this essential resource. Model Medical Homes: Benchmarks and Case Studies in Patient-Centered Care provides actionable information on PCMH awareness and adoption levels as well as key benchmarks for organizations to evaluate their progress. Whether organizations have just begun to familiarize themselves with the PCMH or are already knee-deep in the process change that supports PCMH transformation, they will benefit from a review of these medical home metrics and measurements to evaluate and plan their programs and compare performance and transformation data. This report provides detailed analysis of: -Awareness and adoption of the medical home model by healthcare organizations; -Impact of medical home adoption on patient satisfaction, provider experience, care coordination, medication adherence, and other key processes; -Financial effect of the PCMH on the key metrics of provider reimbursement, healthcare utilization, operating costs, ER visits and hospital admissions; -Targeted populations, percentage of population and number of lives covered in medical homes; -Key feedback on practice transformation, including duration, implementation cost and patient/provider engagement strategies; -All-star players on the medical home team health coach, dieticians, social workers, nurse practitioners and more; -Top reimbursement models in use by active medical homes; -Top health technologies operating in medical homes and expectations for healthcare IT funding in the economic stimulus package as it relates to medical homes; -Frank commentary on challenges, benefits and impact of medical home construction; and much more, including advice and details on medical home adoption from five diverse healthcare organizations: -Geisinger Health Plan shares highlights and outcomes from its successful Pennsylvania-based medical home pilot, with a special focus on the embedded nurse case manager and opportunities that transitions in care present for improving population health status and reducing healthcare costs. HealthQuilt pilot Health Information Exchange for the greater Houston area directed by Dr. Kim Dunn, M.D., Ph.D. ; Priming Physican Practices for Transformation: The MetCare Case Study: MetCare CMO Dr. Hy Zucker describes the medical home principles built into the MetCare foundation and the training and process changes that engaged MetCare physicians in the effort. Under One Roof: Integrating Primary Care and Behavioral Healthcare in the Medical Home: Elizabeth (Liz) Reardon, healthcare consultant, president of Reardon Consulting and a member of the National Integrating Consulting Team shares highlights from oprograms achieving success in this area. 15 Essential Process Changes for Medical Home Success: Barbara Wall, president of Hagen Wall Consulting, shares advice gleaned from her experiences in two diverse medical home pilots on how physician practices can prepare their teams for medical home transformation.