Heuristics for Reverse Logistics of Non-conform Material: Simulation in the Aeronautical Industry

In any company where supply of materials exists, the decisions of recovering non-conform materials are relevant. This work studies these decisions in an aerospace company, which its finished product has a long production and supply cycles with a high cost, what demands that the time of this recovery be as short as possible.The non-conform material has different destinies and each its costs. This work proposes the use of a heuristic model, which decides the destiny of the non-conform materials.