Hotel guest room headquarter fine management and service standards ( Second Edition ) (Chinese Edition)

The hotel guest room headquarter fine management and service standards ( second version) "" to fine, standardized, practical principle, a comprehensive introduction to the hotel room of a variety of tasks, the hotel room service of the key problems in detail. The main content includes the hotel guest room headquarter post and standard system design, room service center fine management, the floor service fine management, public area service fine management, laundry, fine management, linen fine management 6 big "" Hotel Rooms Department of fine management and service standards ( second version) "" is applicable to hotel management personnel, especially the housekeeping management personnel, the use of reference, can also be used as hotel rooms Department staff training materials and The Inn On College management professional teaching materials jiaofu.