Operation and Management of Housekeeping Department-National Demonstrative Higher Vocational and Professional Colleges Key Construction for Hotel Management Majors (Chinese Edition)

This book makes introduction to housekeeping department, room design, service quality management, sanitary management, laundry and cottage management, device utilities management, guestroom security management and human resource management, etc. combining classic hotel cases starting from the business and procedure of hotel housekeeping operation and management to cultivate students professional hotel management ability. It combines the latest teaching theory in hotel industry with detailed content and cases and comprehensive theoretical knowledge system, arranging teaching target, imported cases ahead of the text, relevant link and materials in the text and conclusion, review and contemplation, application cases and practice and training after the text to guide and enlighten students.