Managing Quality in Health Care

Improving the quality of health care services is critical for achieving the Millennium Development Goals in low- and middle-income countries, such as India. Policymakers and decision-makers at state and district levels need a better understanding of planning, strategizing, and implementing quality of care under the health system. By collecting and synthesizing what is known about the quality management of health services, this book fills an important void in improving the quality of health services in India. The book starts with synthesizing literature on frameworks for the quality of India's health care. It develops a framework for the quality of safe motherhood and family planning services. In subsequent chapters, the book covers measuring, diagnosing, strategizing, and implementing the quality of health care, with particular focus on reproductive and child health care services at the district level. This comprehensive text will be useful for students, scholars, and professionals in the area of health systems, health management, public health, health policy, and population policy, as well as for those engaged in managing and researching quality in health care and performance management.