Hotel and Hospitality Management: Housekeeping

Housekeeping is the maintenance of a clean environment, usually in a house, but it also applies to industrial, commercial, and institutional settings. Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenace , budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation. The book offers future industry professionals the tools they need to be competitive in this new era-the skills to manage resources, administer assets, and manage all of the technical operations of a busy housekeeping department. It demonstrates clearly how theoretical concepts apply to real-life situations., About The Author:- Prakash Talwar, is a distinguished expert of hotel and restaurant management. With over 30 years' experience in both hotels and restaurants, he has served in almost every management position, from chef and owner of several restaurant concepts, to industry corporate posts and hotel sales and marketing. Presently, he teaches hospitality management at university level. He is the author of four books and numerous articles, and is the editor of several publication on hotel and restaurant management. His writings and expertise have brought him recognition as a top industry expert witness and board member of several hospitality corporations., Contents:- Preface • Lodging Services • Staffing Operations • Effective Housekeeping • Role of Housekeepers • Responsibilities of Butler, Footman and Valet • Duties of Housemaids • Duties of Nursemaids • Functions of Cleaning Workers • Functions of Coachman, Groom and Stable-boy • Restroom Cleaning • Environment Friendly Cleanliness • Effective Sanitation Programmes • Bibliography • Index.