Strategic Management of Professional Service Firms
Book Details
Author(s)
Bente Lowendahl
Publisher
Copenhagen Business School Press
ISBN / ASIN
8763001276
ISBN-13
9788763001274
Availability
Usually ships in 24 hours
Sales Rank
#2,554,120
Marketplace
United States 🇺🇸
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Description
"In this third revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the ""right"" client projects. Delivering the ""right"" kind of services the ""right"" way. "
