Revolutionizing 'the LEAN way': Breakthrough Improvements in Supply Chain, R&D, Finance and Sales

30% faster internal deliveries or 30% higher output with the same resources? The book provides a new methodology/toolbox (GO-FLOW™) for creating ‘quantum leap’ improvements in administrative processes. Drawing on practical experiences from all parts of the Value-Chain (in US, Asia and Europe), the author thoroughly exemplifies the analytical methodology step-by-step. Only quantifiable improvements count and tools are only applied with the purpose of eliminating identified efficiency constraints. The fundamental philosophies are linked to Value Creation and Flow. The methodology aims to optimize the brain-power applied in the processes instead of focusing on ’robotizing’ people – this makes employee satisfaction increase along with the efficiency. The main executional approach is through Blitz-kaizen. It is described how the Facilitator takes on the challenging role of leadership – to take people from the current situation to an improved future state. Not through force or organizational authority, but by making the individuals realize that it is not rocket science to achieve something extraordinary – a Breakthrough Improvement. The book contains a broad range of innovative tools (not previously published), recognizing the uniqueness of administrative processes – opposite the approach of applying toolboxes meant for Manufacturing (which is like assuming that a dog is just like a cat, as it has four legs and a fur. An administrative process is like a cat – and a wild one….) You don’t have paper anymore and have introduced all the IT-systems you can think of – after reading this book, you will realize that your current perception of ‘high efficiency’ is merely an illusion.