IT Service CMM, A Pocket Guide
Book Details
Author(s)Viktor Clerc, Frank Niessink
Publishervan Haren Publishing
ISBN / ASIN9077212353
ISBN-139789077212356
AvailabilityUsually ships in 24 hours
Sales Rank4,919,215
MarketplaceUnited States 🇺🇸
Description
The purpose of the It Service Cmm® pocket guide is to provide a summary of the It Service Cmm that can be carried around for easy reference. The It Service Capability Maturity Model is a maturity growth model that can be used to improve the processe.
