IT Service Management Basierend auf ITIL V3: Das Taschenbuch (German Edition)
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Book Details
Author(s)
Various
Publisher
Van Haren Publishing
ISBN / ASIN
9087531044
ISBN-13
9789087531041
Marketplace
France 🇫🇷
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Description
This Pocket Guide is a concise summary of Itil® V 3. A quick, portable reference tool to this leading standard within the Service Management community. Additionally for readers the processes are covered in a separate section. Ideal for It Service Managers, It Managers, Helpdesk employees, students of Higher education, It trainers, Itil trainers, It consultants.
