Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
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Book Details
Author(s)
Jan Van Bon
Publisher
Van Haren Publishing
ISBN / ASIN
9087531257
ISBN-13
9789087531256
Marketplace
France 🇫🇷
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Description
The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
