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Communication and Control Processes in the Delivery of Service Quality/Msi 87-100

Name: Communication and Control Processes in the Delivery of Service Quality/Msi 87-100
Author: Zeithaml, Berry, Parasuraman
ISBN: 9789997443267

AuthorZeithaml, Berry, Parasuraman

PublisherMarketing Science Inst

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Book Details

Author(s)Zeithaml, Berry, Parasuraman

PublisherMarketing Science Inst

ISBN / ASIN9997443268

ISBN-139789997443267

Sales Rank14,435,858

MarketplaceUnited States 🇺🇸