Managing in a Cauldron: Today's Angry Workplace, an Interview with R. Brayton Bowen

Anger in the workplace--although not a new problem--has become prevalent in this time of downsizing, changing technology, and the charge to "do more with less." R. Brayton Bowen, producer and host of a five-part documentary called "Anger in the Workplace" for the Public Radio Partnership in Louisville, Kentucky, spoke with writer Tom Brown about the causes of the escalating incidences of workplace anger and what managers can do to prepare themselves and their organizations for managing anger. Includes a sidebar entitled "Profiles in Anger," excerpts from the profiles of workers Bowen did as part of the radio series.