Managing Information Overload -- Knowledge Management Starts With Data

When some office workers have to deal with more than 350 e-mails per day, it's no wonder that complaints about Information Overload are on the rise. Communications expert Gerald Pepper has studied the problem and concludes that there are nine ways to deal with a glut of information -- both on the corporate level and on the individual or team level. For example, among numerous items in his detailed checklist, he suggests that managers try to encourage information pulling rather than information pushing. To be sure, says Pepper, managing information overload calls for action at individual, group, and company-wide levels. This article offers numerous ways that smart people can do just that. SuccessTools is a BH SmartDoc which provides a way to think about and start a key element on a management to-do list. This BH SmartDoc is published by BrownHerron Publishing, with permission.