IT Based Decision Tools for Item Processing Operations Management in Retail Banking
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Book Details
Author(s)
Charles J. Malmberg
Publisher
Idea Group Publishing
ISBN / ASIN
B00006ISMX
ISBN-13
978B00006ISM6
Marketplace
France 🇫🇷
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Description
The case describes re-focusing of IT resources to improve item processing operations in retail banking. Branch operations and item processing software tools are integrated to develop courier scheduling tools minimizing uncollected checks at branch offices. Automated encoding systems are adapted for just-in-time processing to maximize cost savings in check clearing operations.
