China Outsourcing & Utility Services: Customer Needs and Buying Behavior

This IDC study provides a thorough and in-depth review of the outsourcing services adoption level in China. It analyzes the enterprises' key business issues, immediate and future needs on outsourcing and utility services, and their buying behavior, vendor/product selection criteria, as well as purchase decision process. This study also provides a demand analysis by industry and geographic area. The market size and forecast from 2004 to 2009 will also be included in this study.

"The China IT outsourcing services are just at a starting phase, but it will be the fastest-growing services market with a 2004–2009 compound annual growth rate (CAGR) of 35.0%. High growth will be seen in financial, manufacturing and wholesale/retail industries," says Judy Ou, analyst, Software and Services Group, IDC China.