A journey to the truth: achieving 'top box' customer satisfaction at Enterprise.(enterprise service quality index): An article from: Executive Speeches

This digital document is an article from Executive Speeches, published by Executive Speaker Co. on August 1, 2004. The length of the article is 4498 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: A journey to the truth: achieving 'top box' customer satisfaction at Enterprise.(enterprise service quality index)
Author: Andrew C. Taylor
Publication:Executive Speeches (Magazine/Journal)
Date: August 1, 2004
Publisher: Executive Speaker Co.
Volume: 19 Issue: 1 Page: 12(7)

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