The real costs of turnover: lessons from a call center.: An article from: Human Resource Planning

This digital document is an article from Human Resource Planning, published by Human Resource Planning Society on September 1, 2004. The length of the article is 4295 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: The real costs of turnover: lessons from a call center.
Author: Steve Hillmer
Publication:Human Resource Planning (Refereed)
Date: September 1, 2004
Publisher: Human Resource Planning Society
Volume: 27 Issue: 3 Page: 34(8)

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