Customer experience management (CEM): A Revolutionary Approach to Connecting with your customers.(Book Review) (book review): An article from: CMA Management

This digital document is an article from CMA Management, published by Society of Management Accountants of Canada on May 1, 2003. The length of the article is 947 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Customer experience management (CEM): A Revolutionary Approach to Connecting with your customers.(Book Review) (book review)
Author: Robert Colman
Publication:CMA Management (Magazine/Journal)
Date: May 1, 2003
Publisher: Society of Management Accountants of Canada
Volume: 77 Issue: 3 Page: 6(1)

Article Type: Book Review

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