Myths and realities in successful skills-based routing. (Call Center/CRM Management Scope).: An article from: Customer Interaction Solutions

Name: Myths and realities in successful skills-based routing. (Call Center/CRM Management Scope).: An article from: Customer Interaction Solutions
Author: Robin Harris Foster
ISBN: 978B0008F1371

Author Robin Harris Foster

Publisher Technology Marketing Corporation

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Book Details

Author(s) Robin Harris Foster

Publisher Technology Marketing Corporation

ISBN / ASIN B0008F1376

ISBN-13 978B0008F1371

Availability Available for download now

Sales Rank #9,682,428

Marketplace United States 🇺🇸

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