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Myths and realities in successful skills-based routing. (Call Center/CRM Management Scope).: An article from: Customer Interaction Solutions

Name: Myths and realities in successful skills-based routing. (Call Center/CRM Management Scope).: An article from: Customer Interaction Solutions
Author: Robin Harris Foster
ISBN: 978B0008F1371

AuthorRobin Harris Foster

PublisherTechnology Marketing Corporation

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Book Details

Author(s)Robin Harris Foster

PublisherTechnology Marketing Corporation

ISBN / ASINB0008F1376

ISBN-13978B0008F1371

AvailabilityAvailable for download now

Sales Rank9,682,428

MarketplaceUnited States 🇺🇸