![VoIp in the call center: A guide to call quality and SLA metrics. (Communications Solutions[TM] Feature).: An article from: Customer Interaction Solutions](https://www.ebooknetworking.net/books/noimage.jpg)
VoIp in the call center: A guide to call quality and SLA metrics. (Communications Solutions[TM] Feature).: An article from: Customer Interaction Solutions
Book Details
Author(s)
Bob Massad
Publisher
Technology Marketing Corporation
ISBN / ASIN
B0008F24PQ
ISBN-13
978B0008F24P8
Availability
Available for download now
Sales Rank
#12,766,249
Marketplace
United States 🇺🇸
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Description
This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on March 1, 2002. The length of the article is 1880 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: VoIp in the call center: A guide to call quality and SLA metrics. (Communications Solutions[TM] Feature).
Author: Bob Massad
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: March 1, 2002
Publisher: Technology Marketing Corporation
Volume: 20 Issue: 9 Page: 52(3)
Distributed by Thomson Gale
Citation Details
Title: VoIp in the call center: A guide to call quality and SLA metrics. (Communications Solutions[TM] Feature).
Author: Bob Massad
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: March 1, 2002
Publisher: Technology Marketing Corporation
Volume: 20 Issue: 9 Page: 52(3)
Distributed by Thomson Gale
