New solutions for CRM and VXML. (Technology Highlights).(eCRM Suite 8.0 from FirstWave; Genesys Telecommunications Labs' Genesys Suite; Alorica's ... article from: Customer Interaction Solutions

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Citation Details
Title: New solutions for CRM and VXML. (Technology Highlights).(eCRM Suite 8.0 from FirstWave; Genesys Telecommunications Labs' Genesys Suite; Alorica's Helix 2002; Aspect Communications' IP Contact Suite )(Product Information)
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: September 1, 2002
Publisher: Technology Marketing Corporation
Volume: 21 Issue: 3 Page: 14(3)(1)

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