Remote agents: a new force for the call center. (Call Center/CRM Management Scope).(Industry Overview): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on October 1, 2002. The length of the article is 2144 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Remote agents: a new force for the call center. (Call Center/CRM Management Scope).(Industry Overview)
Author: Tim Houlne
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: October 1, 2002
Publisher: Technology Marketing Corporation
Volume: 21 Issue: 4 Page: 54(3)

Article Type: Industry Overview

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