Exploring the boundaries of crisis communication: the case of the 1997 red river valley flood.(research): An article from: Communication Studies

This digital document is an article from Communication Studies, published by Central States Communication Association on June 22, 2001. The length of the article is 8903 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the author: Based on an analysis of the Red River Valley flood of 1997, this study seeks to explicate the expansive and intricate nature of crisis communication research. Specifically, the crisis is examined from four perspectives: (a) chaos theory, (b) retrospective sensemaking, (c) crisis communication logistics, and (d) apologia. This case serves as evidence that multiple methods are necessary for building a complete understanding of complex crisis events. Furthermore, the authors argue that it is essential for crisis managers to adapt interpretive frameworks during crises in order to ascertain the unique nature of each crisis, regardless of previous experiences with similar crises.

Citation Details
Title: Exploring the boundaries of crisis communication: the case of the 1997 red river valley flood.(research)
Author: Timothy L. Sellnow
Publication:Communication Studies (Refereed)
Date: June 22, 2001
Publisher: Central States Communication Association
Volume: 52 Issue: 2 Page: 153(15)

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