Good banks train: do's and dont's: how to make your training sessions pay off. (includes related article) (Special Issue: Service Quality): An article from: Bank Marketing
Book Details
Author(s)Kent Stickler
PublisherBank Marketing Assn.
ISBN / ASINB00091XVTW
ISBN-13978B00091XVT4
AvailabilityAvailable for download now
Sales Rank11,770,825
MarketplaceUnited States 🇺🇸
Description
This digital document is an article from Bank Marketing, published by Bank Marketing Assn. on April 1, 1992. The length of the article is 2726 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
From the supplier: The development of effective bank training programs can be ensured by adopting a three-phase technique that seeks to 'uncover,' 'discover' and 'recover.' The uncover phase involves the determination of the proposed training program's purpose. This initial stage is vital to ensuring that trainees see the value of these programs to their functions within organizations. Actual training program comprises the discovery phase. The final recover phase assesses the effectiveness of the materials presented to trainees, the extent of learning, and the new skills acquired from the program. Interactive training is one approach that is particularly useful at this stage. Some suggestions are listed for both speakers and trainers on how to increase the effectiveness of training sessions.
Citation Details
Title: Good banks train: do's and dont's: how to make your training sessions pay off. (includes related article) (Special Issue: Service Quality)
Author: Kent Stickler
Publication:Bank Marketing (Magazine/Journal)
Date: April 1, 1992
Publisher: Bank Marketing Assn.
Volume: v24 Issue: n4 Page: p32(4)
Distributed by Thomson Gale
From the supplier: The development of effective bank training programs can be ensured by adopting a three-phase technique that seeks to 'uncover,' 'discover' and 'recover.' The uncover phase involves the determination of the proposed training program's purpose. This initial stage is vital to ensuring that trainees see the value of these programs to their functions within organizations. Actual training program comprises the discovery phase. The final recover phase assesses the effectiveness of the materials presented to trainees, the extent of learning, and the new skills acquired from the program. Interactive training is one approach that is particularly useful at this stage. Some suggestions are listed for both speakers and trainers on how to increase the effectiveness of training sessions.
Citation Details
Title: Good banks train: do's and dont's: how to make your training sessions pay off. (includes related article) (Special Issue: Service Quality)
Author: Kent Stickler
Publication:Bank Marketing (Magazine/Journal)
Date: April 1, 1992
Publisher: Bank Marketing Assn.
Volume: v24 Issue: n4 Page: p32(4)
Distributed by Thomson Gale
