Are you ready for a bonus plan?: An article from: Bank Marketing

This digital document is an article from Bank Marketing, published by Bank Marketing Assn. on December 1, 1992. The length of the article is 1865 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Incentive bonus plans can help banks motivate their employees to continue providing high quality customer service. To assess the potential effectiveness of using a bonus system for this purpose, a bank must first evaluate how satisfied bank personnel are with their jobs and to adopt measures to boost job satisfaction company-wide. Employee morale and productivity can be improved through an enhanced work environment, the selection of employees who are comfortable with selling services, daily supervision of employees to identify those who need advice or support, open communication channels between management and bank personnel, and just compensation for exceptual performance. Attention should also be given to plan performance measurement, retail sales program management, progress reporting and obtaining the support of senior management.

Citation Details
Title: Are you ready for a bonus plan?
Author: Dale A. Arahood
Publication:Bank Marketing (Magazine/Journal)
Date: December 1, 1992
Publisher: Bank Marketing Assn.
Volume: v24 Issue: n12 Page: p22(2)

Distributed by Thomson Gale