Empowerment, motivation, training, and TQM program implementation success. (total quality management): An article from: Industrial Management

This digital document is an article from Industrial Management, published by Institute of Industrial Engineers, Inc. (IIE) on May 1, 1995. The length of the article is 2312 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: The organizational transformation involving 52 branches of a $40 billion interstate bank was analyzed to determine the role of employee empowerment, motivation, training in the implementation success of a total quality management program. It is shown that worker participation in itself does not directly contribute to the program's success but employee empowerment, even when limited, can bring substantial advantages.

Citation Details
Title: Empowerment, motivation, training, and TQM program implementation success. (total quality management)
Author: Leon Kappelman
Publication:Industrial Management (Magazine/Journal)
Date: May 1, 1995
Publisher: Institute of Industrial Engineers, Inc. (IIE)
Volume: v37 Issue: n3 Page: p12(4)

Distributed by Thomson Gale