Home stretch. (process change at Chrysler Corp.)(Process Management: A New Leaf): An article from: Chief Executive (U.S.)

This digital document is an article from Chief Executive (U.S.), published by Chief Executive Publishing on May 1, 1996. The length of the article is 1158 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Chrysler Corp. introduced process management in its organization when it acquired American Motors in 1987. This involved the creation of platform teams, which are basically cross-functional organizations accountable for all the processes required in the design, manufacture and marketing of particular vehicle types. In 1993, the company decided to expand this approach to the general management, implementing processes encompassing the platform groups. The transition to process management involved the participation of senior managers who are required to change from simply giving directions to acting as a coach, a communicator and a facilitator. Meanwhile, the chief executive had to abandon individual, specific responsibilities in favor of overall activities, such as strategic planning, priority setting and people empowerment.

Citation Details
Title: Home stretch. (process change at Chrysler Corp.)(Process Management: A New Leaf)
Publication:Chief Executive (U.S.) (Magazine/Journal)
Date: May 1, 1996
Publisher: Chief Executive Publishing
Issue: n113 Page: pS14(3)

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