Basic sales training: earning your selling skills stripes. (includes related article on selling skills)(Cover Story): An article from: Do-It-Yourself Retailing

This digital document is an article from Do-It-Yourself Retailing, published by National Retail Hardware Association on October 1, 1997. The length of the article is 5464 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Hardware centers should establish good training programs so that they can impart all the knowledge their employees need to do a good job. Unfortunately, retailers often skim sales training and instead concentrate on attracting and acquiring new customers. Selling programs should focus on the greeting, the asking of probing questions and suggestive selling, and the close. Sales personnel should also be told not to be too pushy once they have done everything to answer questions and suggest other items.

Citation Details
Title: Basic sales training: earning your selling skills stripes. (includes related article on selling skills)(Cover Story)
Author: Dan M. Tratensek
Publication:Do-It-Yourself Retailing (Magazine/Journal)
Date: October 1, 1997
Publisher: National Retail Hardware Association
Volume: v173 Issue: n4 Page: p91(7)

Article Type: Cover Story

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