Living through empowerment. (total quality management in security management): An article from: Security Management

This digital document is an article from Security Management, published by American Society for Industrial Security on November 1, 1997. The length of the article is 1563 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Randolph, NJ-based security service firm Randolph Services has received a mandate from its client company to develop and implement Total Quality Management (TQM)-based standards and procedures for the security department. In this regard, it created a vision statement and mission objectives which would be the basis of TQM-related reorganization of the security department. It had to educate its officers and staff about TQM concepts. Officers from the client's non-security contractors were included in the process of developing TQM standards and procedures.

Citation Details
Title: Living through empowerment. (total quality management in security management)
Author: Martin J. Okun
Publication:Security Management (Refereed)
Date: November 1, 1997
Publisher: American Society for Industrial Security
Volume: v41 Issue: n11 Page: p77(3)

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